FAQ's
I'm new to the site; how does this site actually work?
LuxuryExhibit.com puts thousands of luxury items at your fingertips. There are a number of ways to browse through our catalog: by designer, by category, or by product. When you find an item of interest, you can view price, features, and detailed information as well as shipping & insurance charges and purchase the item through our secure online check-out.
I'm nervous about having my personal information online. Should I be worried about security?
Your privacy and security is held with the utmost importance. We use a secure check-out system utilizing Authorize.net technology to ensure the safe transfer of personal and credit card information. To find out more, please refer to our Privacy Policy for detailed information.
I purchased an item; how is it shipped?
Any item purchased will be shipped and insured for FREE within the Continental United States. Shipping costs are based on options chosen by the consumer when you select an item for purchase. It will also calculate any additional sales tax that may be applicable (NY only).
Orders are shipped via traceable parcel service (FedEx or UPS), and are shipped within 48 hours of receiving full payment for the purchase. Please refer to our Shipping Policy for further details.
I'd like to pay with a credit card. Do you accept all Credit Cards?
Currently, we accept American Express, Visa, Mastercard and Discover. Please refer to our Payment Policy for more details.
I have some more questions. Where can I get them answered?
Customer Care is here to do anything and everything to assist you with any questions you may have. We can be contacted via Phone, via Email, or via Live Chat with an actual site representative available to answer your questions instantly and efficiently.
“Don’t See it, We’ll Find it”, What does this mean?
Can't find what you're looking for on our site? We will.
If there's any specific item your heart desires, but you can't find it on LuxuryExhibit.com, contact us, let us know what the item is, and we will seek that item out for you. We want our customers to be satisfied, and we will do everything to find the item you want at the best possible value.